Guaranteed Ride Home
Guaranteed Ride Home
One reason people are hesitant to rideshare is if there is a family emergency or unexpected situation that might require them to work overtime. CommuteKern offers a Guaranteed Ride Home service that commuters can take advantage of when those situations occur. By registering for our ridematching service you are automatically entered into our Guaranteed Ride Home service. In the Guaranteed Ride Home program on the CommuteKern Ridematching service, your alternative commute costs are reimbursable.
Program participants are eligible for reimbursement for their emergency ride home if an emergency arises on a day that you share the ride to work.
Guaranteed Ride Home
- You become ill, have a child care emergency, or experience a severe crisis for yourself or a member of your family.
- You have an unexpected request by a supervisor to work past your regular work-end time (“Unexpected” means not knowing about the request before arriving at work on the day in question).
- You are stranded at work because your carpool or vanpool driver had to leave due to an emergency (in this instance, each impacted rider in the carpool or vanpool is eligible for a Guaranteed Ride Home).
The following situations are not covered by the Guaranteed Ride Home program:
- Transportation to work
- Transportation for personal errands
- Pre-planned appointments
- Business –related travel
- Working late absent a supervisor’s request
- Pre-arranged overtime
- Non-emergency “side” trip
When faced with the need to use the Guaranteed Ride Home service, keep the receipt for your taxi or rental car and download the reimbursement form below. Print and fax the form and receipt to 661-324-8215 or email it to commuter@kerncog.org. Your reimbursement check will be mailed to you.